Frequently Asked Questions

Last updated: May 23, 2026

This page answers the most common questions about OTR Round II scores and the candidate portal at lrascores.live. If your question is not answered here, see the contact information at the bottom of the page.

1.I cannot access the portal. What should I do?

To log in at lrascores.live, you need three pieces of information that must all match our records:

• Your Candidate ID — a 4-digit number sent to you in the OTR Round II invitation in April 2026. To find it, search your email inbox for “OTR” or “Candidate ID.”
• Your Last Name — exactly as you registered for OTR Round II.
• The Position you applied for — selected from the dropdown on the portal.

Common reasons login fails:

• Extra spaces before or after your name or ID
• Using a different last name than the one you registered with (for example, a married name versus a maiden name)
• Selecting the wrong position from the dropdown
• Typing your Candidate ID with letters or symbols instead of numbers only

If you have tried more than five times and been temporarily locked out: wait 30 minutes and try again. The portal locks repeated failed attempts as a security measure.

If the portal is loading slowly or showing errors: try a different browser, or wait a few minutes and try again. The portal does not require strong internet — even a slow mobile connection should work.

2.My score is lower than I expected, or different from what I was told. Why?

There are several reasons your portal score may differ from what you remember or were told:

You may be remembering a score from an earlier stage. OTR included both a shortlisting phase (in early 2025 and again in March 2026) and the Round II assessment (May 6 to 8, 2026). The portal shows your final Round II assessment score — not your shortlisting score, not a section preview, and not a partial result.

You may have been told a number during a walk-in conversation. If you visited the LRA office in person and were given a verbal score, that number may have come from earlier data that was accessible at the time. The portal score is the final, authoritative record. We apologize for any confusion caused by earlier verbal estimates.

Scores on the portal are whole numbers. Internal calculations preserve full precision, but the portal displays the rounded value. A score of 67 on the portal may reflect an internal value of 66.5 or 67.4.

3.Why did my score change from what I saw on the tablet during the assessment?

The score shown on the tablet at the end of your session was a preliminary system score — it reflected what the tablet recorded at that moment, before final scoring was complete. The portal score is your final, official score.

Why your essay matters most in your final score

For positions that included an essay, the essay carries the most weight in your final score. This is intentional, and we want you to understand why.

The Multiple Choice and Reading sections both offer answer choices — which means a score on those sections can reflect lucky guessing as much as it reflects ability. The essay is different. You chose your own question from three options. You wrote in your own words. The essay is unmistakably you — your reasoning, your perspective, your judgment.

That is exactly the signal we wanted to weight most heavily.

Scoring was automated to ensure objectivity. No human made subjective decisions about who got which score. The same automated system applied the same criteria — clarity of expression, logic, and how well the response addressed the chosen question — to every essay equally.

For the two positions that did not include an essay (MIS-110 and MIS-112), your final score reflects your performance on the Multiple Choice and Reading sections, scored by the same automated system applied to every candidate.

4.The portal says there is no score on record for me. What do I do?

If the portal recognizes your Candidate ID and last name but shows no score, it means we have a record of you but no final assessment score on file.

If you completed an assessment session on May 6, 7, or 8, 2026 and believe this is an error, email us at jebeh.kawah@lra.gov.lr with the subject line [PORTAL HELP — NO SCORE] and include:

• Your Candidate ID
• The position you sat for
• The date and approximate time of your session
• Any other details that may help us locate your record (tablet number if you remember it, name of the proctor, etc.)

We will verify your record and respond.

If you did not complete an assessment session, no score will be on file for you. This applies to candidates who were invited but did not attend, or who attended but did not finish a session.

5.When will I hear about interviews or selection?

Score announcements and selection decisions are separate. The portal shows your assessment score. Selection decisions — including interview scheduling, hiring, and onboarding — are made by the LRA Human Resources Committee, not by the Recruitment Team.

Selected candidates will be contacted directly by HR through a separate communication. Please do not contact HR or the Recruitment Team about your selection status. Candidates who are not contacted by HR should consider this their notification that they have not been selected for the current round.

6.Can my score be reviewed, re-graded, or appealed?

No. OTR Round II scores are final.

The scoring methodology was reviewed and approved before scores were released. The same rules were applied to every candidate in the same cohort. We are not able to revisit individual scores.

This decision reflects the principle of fair, equal treatment for all 1,100+ candidates who participated in OTR Round II. Reopening individual scores would be unfair to those who accepted their results.

7.How were the final scores calculated?

Final scores were calculated using a single, uniform rule applied across the entire OTR Round II candidate pool: each candidate's final score reflects the percentage of available points they earned on the validated portions of their assessment.

The same rule was applied to every candidate. Scores were calculated to full precision internally and displayed on the portal as whole numbers.